Shipping policy
What is the cost?
We offer free shipping worldwide!
What is the delivery time?
Average transit times:
- United States: 4 to 9 days
- France, United Kingdom, Netherlands, Australia, and Canada: 7 to 15 days
- International: 10 to 25 days
We are committed to providing the best possible shipping experience and are constantly looking for ways to expedite deliveries. However, there are circumstances beyond our control, such as natural disasters, holidays, adverse weather conditions, and unforeseen events, which can result in shipping delays. While most packages arrive within the estimated timeframe, occasional delays and issues faced by our carriers may occur.
Even though we cannot guarantee exact delivery dates, we take full responsibility for investigating any delays or issues and work diligently to minimize any inconvenience caused. Your satisfaction is our priority.
I just placed an order, when will it be shipped?
Please allow 24 to 48 hours for your order to be processed and shipped.
Will I receive a tracking number?
We provide tracking for every order. The tracking number will be available as soon as the product is dispatched. You will receive a confirmation email 24 to 48 hours after placing your order. Track the status of your order on our website https://hdfinallyhome.com/pages/contact or for more detailed tracking information, email us at support@hdfinallyhome.com.
Can I cancel my order or edit my shipping address?
Yes, it is possible, but there is a small window of 6 hours to cancel or adjust an order before it is dispatched. To request a cancellation, please email support@hdfinallyhome.com, including all order information such as number, full name, and email. Outside of these conditions, we will not be able to accommodate your request.
For any other questions, please contact us via email or our contact form.